Privacy Policy
Last updated: 18 June 2026
This Privacy Policy explains how SIMS Infotech ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use the OptionScore app and website at https://optionscore.app.
We are committed to protecting your privacy in accordance with the Information Technology Act, 2000, the applicable rules thereunder, and India's Digital Personal Data Protection Act, 2023.
1. Information We Collect
We collect the following categories of information:
- •Account information: name, email address, phone number, and password when you register.
- •Payment information: billing details and transaction records. Card and bank details are handled directly by our payment gateway / app store partners; we do not store full card numbers.
- •Usage data: watchlists, alerts, in-app preferences, scores you view, and feature usage.
- •Device & technical data: device type, operating system, IP address, app version, and crash logs.
- •Communications: messages you send us for support or feedback.
2. How We Use Your Information
- •To provide, operate, and maintain the Service and your account;
- •To process subscriptions, payments, and renewals;
- •To personalise your experience (e.g. watchlists and alerts);
- •To send service-related communications, updates, and security notices;
- •To improve our products, analytics, and AI features;
- •To detect, prevent, and address fraud, abuse, and technical issues;
- •To comply with legal and regulatory obligations.
3. Legal Basis & Consent
We process your personal data on the basis of your consent (given when you register and use the Service), to perform our contract with you, and to comply with legal obligations. You may withdraw consent at any time by deleting your account, subject to data we are required to retain by law.
4. How We Share Information
We do not sell your personal data. We share information only with:
- •Service providers: payment gateways, app stores, cloud hosting, analytics, and customer-support tools that process data on our behalf under confidentiality obligations;
- •Legal & regulatory authorities: where required by law, court order, or to protect our rights and the safety of users;
- •Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service, and thereafter only as required to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, your data is deleted within 30 days, except where retention is legally required.
6. Data Security
We implement reasonable technical and organisational measures including encryption in transit, access controls, and secure infrastructure to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- •Access and review the personal data we hold about you;
- •Request correction of inaccurate or incomplete data;
- •Request deletion of your account and data (see our Account Deletion page);
- •Withdraw consent to processing;
- •Lodge a complaint with our Grievance Officer (see the Contact page).
To exercise any of these rights, contact us at support@optionscore.app or visit our Account Deletion page.
8. Cookies & Tracking
Our website may use cookies and similar technologies to operate the site, remember preferences, and measure usage. You can control cookies through your browser settings; disabling them may affect some features.
9. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be notified through the Service or by email.
11. Grievance Officer & Contact
In accordance with applicable law, you may contact our Grievance Officer for any privacy concerns:
- •Name: Shamique Hussain
- •Designation: Grievance Officer
- •Email: shamique@simsinfotech.com
- •Phone: +91 90363 17765
See our full Contact page for more details.